Terms of Use
These Terms of Use (“Terms”) constitute a binding agreement between Kalaki and the person accessing the website www.kalaki.in (“Website”) for any purpose, including accessing information, conducting transactions, purchasing products, or using any services or features provided on or through the Website (“Services”).
For the purposes of these Terms, “we”, “us”, or “our” refer to Kalaki, and “you” or “your” refer to the person accessing the Website or Services. By accessing or using the Website and Services, you agree to comply with these Terms and the Privacy Policy. If you do not agree, you must discontinue using the Website and Services.
1. Eligibility
By accessing the Website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2. Use of the Website and Services
a. Information Accuracy
We strive to ensure the accuracy of all information on the Website. However, we shall not be held responsible for any inadvertent inaccuracies or omissions in the information provided.
b. Changes to Terms
We reserve the right to update or revise these Terms at any time. Continued use of the Website after changes are posted implies your acceptance of the revised Terms.
3. Purchases and Payments
a. Product Listings and Contract Formation
Product listings on the Website are not offers but invitations to purchase. A contract is formed only when we confirm your order via email or on the Website.
b. Pricing and Payment Methods
Prices may include applicable Goods and Services Tax (GST). Final prices, inclusive of delivery charges, will be displayed at checkout. Payments can be made via:
- Credit/Debit Cards
- Net Banking
- UPI
- Cash on Delivery (COD)
- Buy Now, Pay Later (BNPL)
We are not liable for any payment failures caused by lack of authorization, exceeding credit limits, or technical issues.
4. Cancellations, Returns, and Exchanges
a. Cancellations
You may cancel an order before it is shipped, subject to a cancellation charge displayed during the cancellation process.
b. Returns & Refunds
If a product is defective, deficient, or spurious, you can request a return per our Return Policy. We reserve the right to verify claims before issuing refunds.
c. Exchanges
Exchanges are subject to our Exchange Policy.
5. Delivery
You must ensure the accuracy of your delivery address. Incorrect details may lead to order delays or cancellations with applicable charges. Delivery timelines are displayed before checkout.
6. Intellectual Property Rights
All content, trademarks, and proprietary materials on the Website belong to Kalaki or its licensors. You may not copy, distribute, or reproduce any content without prior written consent.
7. Conduct and Restrictions
You agree not to:
- Engage in unlawful activities.
- Upload harmful, obscene, or infringing content.
- Impersonate others or distribute spam.
- Interfere with Website operations.
Violations may result in termination of access and legal action.
8. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for their content, services, or any damages arising from their use.
9. Warranties and Disclaimers
The Website and Services are provided “as is”. We disclaim all warranties, including but not limited to accuracy, reliability, and fitness for a particular purpose.
10. Limitation of Liability and Indemnity
We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website. You agree to indemnify Kalaki from any third-party claims arising from your use of the Website or Services.
11. Force Majeure
Kalaki shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, or government actions.
12. Termination
We reserve the right to terminate your access without notice for violations of these Terms, inactivity, or other reasons deemed necessary.
13. Grievance Redressal
For grievances, please contact our Grievance Officer:
Email: grievance@kalaki.in
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.
15. General Provisions
If any provision of these Terms is deemed invalid, the remaining provisions shall continue in full force. Our failure to enforce any provision does not constitute a waiver of that provision.
